Privacy Policy
Effective Date: September 16, 2024
At Life Story Creator Kit, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines how we collect, use, and protect the data we gather from you when you visit our website, make a purchase, or access our members’ area. This policy is designed to comply with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following types of information to improve our services, enhance your user experience, and for marketing purposes:
Personal Information:
When you create an account, make a purchase, or enter personal details in the members’ area, we may collect information such as:
- Name
- Email address
- Billing and shipping address
- Payment details
Usage Data:
We collect data about how you interact with our website, including the pages you visit, the products you view, and the time spent on various sections.
Tracking and Cookies:
We use cookies and similar tracking technologies to monitor your behavior on our site and optimize user experience and marketing efforts. For more details, see our Cookie Policy.
Legal Basis for Processing:
We process your personal data based on the following legal grounds:
- Consent: Where we have obtained your explicit consent, particularly for marketing communications.
- Performance of a Contract: When we process data to fulfill our contract with you (e.g., processing orders).
- Legitimate Interests: To improve user experience and our services, as long as those interests do not override your rights.
- Legal Obligation: When we are required by law to process your data (e.g., tax compliance).
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: To process your purchases, handle transactions, and deliver products.
- Member Access: To provide access to your purchased products and services within the members’ area.
- Marketing: To send promotional emails, newsletters, or personalized offers, but only if you have given consent.
- Improving User Experience: To analyze user behavior and optimize website performance.
Data Retention:
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, this will be:
- For user accounts: retained as long as your account remains active.
- For transactional data: retained for 6 years for tax and legal purposes.
3. Third-Party Tools and Data Sharing
We utilize third-party tools for tracking, analytics, and security purposes. We may share data with trusted third-party service providers for the purposes mentioned below:
Third-Party Tools:
- Microsoft Clarity: For tracking user behavior and improving website experience.
- Meta Pixel: To enhance advertising efforts on Facebook and Instagram.
International Data Transfers:
If personal data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or reliance on an adequacy decision by the European Commission.
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers (e.g., payment processors, hosting services) to perform services on our behalf. These service providers are bound by data protection agreements to ensure your information is secure.
4. Security
We take the security of your personal information seriously. We use Cloudflare Security Enterprise to protect against threats and unauthorized access, including real-time monitoring and threat detection. Despite our best efforts, no system is 100% secure, and we cannot guarantee absolute security of your data.
5. Your Rights Under GDPR
As a user in the European Union, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of your personal data.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
- Right to Data Portability: You can request your data in a structured, commonly used format.
- Right to Object: You can object to the processing of your data for marketing purposes.
To exercise any of these rights, please contact us at support@lifestorycreatorkit.com.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: To process payments, manage our site, or run marketing campaigns, but only to the extent necessary for them to perform their functions.
- Legal Obligations: If required by law or in response to legal proceedings, we may share your information with regulatory authorities.
7. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The latest version will always be available on our website. In case of significant changes, we will notify you via email or other means before the changes take effect.
8. Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact us at:
Email: support@lifestorycreatorkit.com
This privacy policy is intended to give you peace of mind and transparency about how your data is collected, used, and protected when you interact with Life Story Creator Kit.