Life Story Creator Kit

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“I didn’t receive any emails after purchasing“

If you haven’t received any emails after completing your purchase, follow these steps:

• Check your spam/junk folder. Your email won’t give you a notification about emails that land in spam/junk, so you will need to check this manually. (be sure to add us to your email contacts to ensure you receive future emails from us)

• Verify that your email address was entered correctly during the purchase process. If you believe you have entered the wrong email, please Contact Support

• Allow up to 15-20 minutes for the emails to arrive, as there may be a delay due to high order volumes.

If you’ve checked all these and still haven’t received your emails, contact us here: Contact Support

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